About Quality
Profile Culture History R&D Lab Quality Production Honors Sales HR
QUALITY CONTROL

Frecom has obtained certifications ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 45001 Occupational Health and Safety Management System, and IECQ QC080000 Hazardous Substance Process Management System. In terms of quality control, the company adheres to the principles of Lean Production and TQM (Total Quality Management) framework. From design and development, supplier quality management, material acceptance and inspection, production process control, product shipment inspection, to after-sales service, a rigorous quality monitoring and management system is in place.


For product reliability validation, Frecom boasts comprehensive and well-equipped laboratories for EMC verification, environmental testing, safety regulation compliance testing, mechanical reliability testing, and hazardous substance detection. This ensures a thorough and robust quality management system that encompasses product reliability, safety, and compliance with health and safety regulations (HSF)."

ISO Management Systems

· ISO 9001 Quality Management System
· ISO 14001 Environmental Management System
· ISO 45001 Occupational Health and Safety Management System
· IECQ QC080000 Hazardous Substance Process Management System

Design Quality Assurance

· DQA Quality Test Verification
· NPI Small Batch Trial Production Verification
· DFMEA Design Failure Mode and Effects Analysis
· MTBF Mean Time Between Failures Verification

Material Quality Assurance

· CE Compliance Engineering Verification
· SQE Supplier Quality Management
· SQE Supplier Audit
· IQC Incoming Quality Inspection
· Supplier Corrective Action Report (SCAR)

Production Process Quality Assurance

· PQE Process Quality Engineering Management
· IPQC In-Process Quality Control
· Initial Piece Inspection Control (PPAP)
· Process Inspection Quality Control
· Process Anomaly Quality Control

Engineering Capability Assurance

· Equipment Maintenance and Management
· Measurement System Analysis (MSA)
· Repeatability and Reproducibility (GR&R)
· Instrument Calibration Management
· Process Anomaly Analysis

Process Statistical Control

· Production Yield Rate
· Defect Control Charts
· Process Capability Statistics (CP, CPK)
· Design of Experiments (DOE) for Validation
· Process Failure Mode and Effects Analysis (PFMEA) Analysis

Process Statistical Control

· Reliability Test ORT

· HSF Hazardous Substance Testing

· EMC electromagnetic compatibility and electromagnetic interference testing

· CB safety testing

· Mechanical testing

Information Systems Management

· ERP (Enterprise Resource Planning) System
· PLM (Product Lifecycle Management) Control System
· OA (Office Automation) System
· MES (Manufacturing Execution System) for Traceability
· Enterprise Management System

Failure Improvement Control

· Failure Improvement Control
· Material Review Board (MRB) Meetings
· Process Quality Anomaly Analysis and Improvement (CAR)
· Returned Materials Authorization (RMA) Review
· After-Sales 8D Reports